The following Privacy Policy applies when the customer (you) use or place an order on the website through this website. Sustainable-Tattoos is the controller and responsible for processing your personal data, read below for how we use your data.
Why we process your personal data
Personal data is collected when you use our Sustainable-Tattoos website to subscribe to our mailing list or contact our customer service team.
Sustainable-Tattoos (and our contracted third party partners) may collect, use, store and transfer personal data about you when you use our website.
The data Sustainable-Tattoos may process will consist of:
name, email address, telephone number, login data, feedback responses, communication subscription preferences, customer service communications, product reviews you upload (including photos and video). IP address, device usage and traffic and behaviour patterns
The purpose in which we will process data will be used for:
1. Account registration, order requests, delivery and customer management. Carry out fraud assessment,
2. Communication and feedback requests to support business updates, competitions, petition participation.
3. Technical testing to protect our website, including data analysis and analytics, maintenance, hosting and reporting.
Third party data sharing
We will share your personal data with our contracted third party partners to enable us to complete our contractual obligations with you and to help improve your experience when using our website.
Our third party providers consist of: delivery and order fulfilment, email services, customer services platforms, social media platforms, financial payment, cloud and analytics and marketing.
Legal requirement/Law enforcement
We will hold your data for as long as you have an account with us, or is legally required by law. We will also cooperate with law enforcement should we be asked to disclose your personal information and we have a belief that disclosure is required by law and necessary to protect our legal rights and a legitimate interest of protecting our business security.
Where your data may be held
The personal data we collect is stored within the European Economic Area (EEA) but can be transferred and processed in a country outside the EEA by our third party partners. All processing and transmitting of your personal data outside of the EEA is made in accordance with legislation and we only cooperate with trusted partners who can ensure the safety of your personal data.
Marketing
You will be able to manage your data once registered. If you have provided consent, we will send you updates by email to keep you informed of what we are up to. This is based on your profile and usage details to make sure we only send you relevant information you may be interested in.
Opting Out
If you no longer wish to receive information, please unsubscribe by emailing us at marmelensche@gmail.com .
Customers legal right
You have the following data protection rights, The right to:
1. Be informed about how your personal information is being used
2. Access the personal information we hold about you
3. Request the correction of inaccurate personal information we hold about you
4. Request that we delete your data, or stop processing it in some circumstances
5. Stop direct marketing messages
6. Complain to your data protection regulator
Data Security
Sustainable-Toattoos takes data seriously and we have put security measures in place to protect your personal data from being accidentally lost, used or accessed in an unauthorised way. All employees and third parties have been instructed to handle your data with a duty of care and on a need to know basis.
Cookies
What is a cookie?
A cookie is a small piece of text that is sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. This can make your next visit easier and the site more useful to you. Cookies play an important role.
What type of cookies do we use?
There are three main types of cookies – here’s how and why we use them:
1. Site functionality cookies – to allow you to navigate the site and use our features
2. Site analytics cookies – allow us to measure and analyse how our customers use the site, to improve its functionality
3. Customer preference cookies – when you are on the website, these cookies will remember your preferences (like your language or location), so we can make your experience as seamless as possible, and more personal to you
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.
My contact details are
Marlene Riewaldt / marmelensche@gmail.com